Artiklar, kundberättelser och nyheter

Goodfeed hjälper affärsjurister att stärka klientrelationerna

Goodfeed har blivit uppmärksammat i Dagens Industri! 🎉 Att få synas i en av Sveriges största och mest inflytelserika affärstidningar är ett stort erkännande för vårt arbete med att lyfta emotionell intelligens (EQ) som en avgörande faktor för framgång i näringslivet.

Vi är stolta och glada över att kunna berätta att vi har inlett ett samarbete med Morris Law! 🎉 Morris Law är en modern och framåtblickande affärsjuridisk byrå som utmanar branschen genom digitalisering och nytänkande, något som ligger helt i linje med vår egen vision.

We recently had the opportunity to meet Malin Lind, Head of Agency at Eventum, and ask her a couple of questions about their business and success. Here she shares insights about what makes Eventum unique, the importance of customer follow-up and how they create memorable experiences that really stand out.

Så stärker dom sina relationer i en tid av digitalisering och AI

In the heart of Västerbotten we find Henson, a communication agency with 27 employees. In an interview with Peter Westermark and Fanny Lövbom, we get an insight into their activities and why follow-up is a cornerstone of their work. In addition, they share insights from success stories where follow-up has proven to be crucial.

The concept of customer satisfaction is widely used across all industries, but in the consulting world, it has a special significance. It’s not just about delivering what is expected or completing a project on time. In the consulting industry, customer satisfaction is more complex and significantly influences how long-term relationships are built and maintained. In this article, our own Account Manager Maximilian Lajsic delves deeper into what customer satisfaction truly means and why it plays a crucial role in fostering trust and long-lasting business relationships.

Därför vinner strategisk kunduppföljning i konsultbranschen

In today's world, it can be tempting to focus all your energy on acquiring new customers. Marketing strategies like SEO, digital advertising, and social media often aim to reach new audiences and expand the customer base. However, there is an insight that many companies underestimate: it costs up to five times more to attract a new customer than to retain an existing one.