Improve your collaborations
With Goodfeed, you get a unique overview of all your organization's relationships and collaborations. We help you build a deeper understanding of how your business relationships are actually doing by collecting feedback from both your customers and teams.
Why Goodfeed?
We believe in open communication and honest feedback as pillars of building strong relationships. By creating an environment where everyone feels comfortable sharing their thoughts and opinions, we create a space where ideas can flow freely and where collaborations can flourish. Our platform gives you the tools to open up dialogue and foster a culture of mutual understanding and respect!
Make quality-enhancing work easier
Goodfeed makes it easier than ever to improve the quality of your work. Our platform makes it easy to collect and analyze feedback, giving you the ability to quickly identify and fix any shortcomings and improve your business.
Win more business with new and existing customers
Goodfeed gives you the competitiveness you need to win more business. With our platform, you can showcase your commitment to quality and continuous improvement, creating trust with new and existing customers alike.
Increase profitability in ongoing collaborations
By using Goodfeed, you can increase the profitability of your ongoing collaborations. By continuously monitoring and evaluating your customer relationships and collaborations, you can identify and fix any challenges in a timely manner, reducing the risk of lost revenue.
Become a more attractive employer
Goodfeed helps you become a more attractive employer by offering tools to create a positive and stimulating work environment. By showcasing your commitment to quality and continuous development, you can attract and retain talent in your organization and become a workplace where people thrive and grow.
How it works?
Welcome to Goodfeed — the platform that opens the door to effective communication and continuous improvement
Goodfeed is a platform that makes it possible to follow-up a specific collaboration or a business relationship in general. We deliver an in-depth analysis of the collaboration and relationship health with measurable data in a retrospective format.
Through the platform, you make it easy to communicate and reflect to identify opportunities for improvement in quality and delivery. We simply want to be part of and drive a modern work culture where feedback, continuous learning and continuous improvement are obvious elements.
Discover how Goodfeed can help you take your collaborations to the next level!
Invite to give feedback - 360 perspective
Goodfeed makes it possible to give feedback regarding a specific project or a business relationship at large.
Retrospective/Analysis - Measurable Data & Retrospective
Get insights into how the collaboration is going and how the relationship is actually doing. Talk to each other through an interactive retro model.
Improved quality & delivery - A modern way of working
Make feedback, continuous learning and continuous improvement part of your way of working. Get an overview of the relationships of the entire organization.
We work with organizations of the future
GDPR & Security
Goodfeed is a Swedish company based in Gothenburg. We strive to ensure that you feel completely confident about the security and privacy of your data.
GDPR, or the General Data Protection Regulation (GDPR), is a legislation designed to protect the privacy of individuals within the European Union (EU) and the European Economic Area (EEA).
We are proud to be able to deliver a service fully in line with GDPR regulations. Although GDPR focuses primarily on the EU and EEA, we extend our commitment to data protection beyond geographical boundaries. We apply the same high standards of privacy and security to all of our users, no matter where they are located.
Goodfeed does not require installation or implementation in existing IT environments.
The science behind Goodfeed
A combination of research and data-driven insights
With Goodfeed, you get the best of both worlds - a combination of proven methods, research and data-driven insight. Through a unique follow-up model that combines research-based KPIs with retrospective, we can give you a holistic picture of how your collaborations and business relationships are doing!
Retrospective
Retrospective is a method that is part of the agile way of working that aims to reflect on and evaluate previously carried out activities or collaborations. Through a transparent dialogue, you can discuss and evaluate what has worked well and where there is room for improvement.
The purpose of the retrospective is to learn from past experiences in order to be able to improve the work process, cooperation and results in future collaborations. All in order to remain competitive both as a partner and as an employer.
Research-based KPIs
Goodfeed enables an organization to measure how its collaborations are doing and performing. We do this through a number of research-based KPIs (metrics). By actually measuring “soft values”, you create insights into how the collaboration actually worked, whether you achieved set expectations or not.
By using research-based KPIs, you also collect objective data that can be used to make more informed decisions. Rather than relying on intuition or gut feeling, KPIs provide a more reliable guide to identify strengths, weaknesses, and opportunities in your collaborations and relationships.
Part of your quality work
Goodfeed easily becomes a natural part of your ongoing quality work. By offering the possibility of continuous feedback in your customer relationships and assignments, Goodfeed becomes an indispensable resource for ensuring high quality and continuous improvement.
With a combination of automated processes and few manual interactions, Goodfeed becomes a central point for collecting, analyzing and acting on feedback and data, enabling faster and more efficient management of quality issues and an increased ability to meet customer needs and expectations.
FAQs
Here you will find the answers to the most common questions we receive. If you do not find what you are looking for, you are always welcome to contact us for further assistance.
Goodfeed is a specialized feedback platform specifically tailored for the consulting industry. Through a unique model, we enable follow-up of everything from overall customer relationships to specific assignments and projects. This helps companies build long-term and sustainable business relationships, while improving their internal and external communication.
Goodfeed is the platform for consulting companies looking to improve their customer and project follow-up. Whether you're a small business or a larger organization, Goodfeed is a powerful solution for those who believe in continuous learning and continuous improvement.
Our customers often highlight Goodfeed's ease of use, efficiency and the positive impact the platform has on their feedback culture. Visit our “Story” page to read customer interviews and see how Goodfeed has helped other companies actively work with customer and project follow-up in a modern and results-oriented way.
Depending on your needs and wishes, the start-up time may depend a bit. If you are a small consulting company, you can actually start right away, while if you are going to use Goodfeed in a larger organization, our Customer Success Managers will help you get started in the best possible way.
Following the implementation of Goodfeed, we continue to cooperate through regular follow-ups, support and tailored advice. Our goal is to ensure that you reach your goals and continuously improve your feedback culture.
Data security is a high priority for us. Goodfeed uses the latest technologies to protect your data, including advanced encryption and full GDPR compliance. We take all necessary steps to ensure that your information is safe and secure.
Yes, Goodfeed is currently available in both English and Swedish. This means that you can customize your communication to participants in the language that best suits each situation.
The price for Goodfeed depends on the size of your business and the specific features you need. To get an accurate price quote, please contact us and we will discuss your needs and give you a price indication.
No, we do not offer a free trial. However, we offer a pilot period where you can test all functions for a limited time (3-6 months) on a number of customers and projects. No binding periods or the like, but you decide for yourself whether you want to continue the cooperation or not. This gives you the opportunity to evaluate whether Goodfeed is the right solution for your business before committing to a longer period of time.
Goodfeed processes certain data collected through the platform for product and service development purposes. In this context, Goodfeed acts as the data controller. Additionally, Goodfeed provides the platform as a data processor, while our customer is the data controller for any processing that occurs when the customer (and its users) utilize the platform. As a customer, you determine whether feedback should be provided anonymously or on a personal level. This also means that you, as the customer, must have a legal basis for processing personal data on the platform and ensure that everyone whose personal data you process on the platform is informed about it. When you enter into an agreement with Goodfeed, we also establish a data processing agreement to regulate the processing of personal data and outline the commitments and responsibilities of each party in this regard.
Still have questions?
Do not hesitate to contact us with any questions or concerns.