Find the right solution for your challenges
Goodfeed is a platform for follow-ups. The platform is specifically designed for consulting organizations and today we work with organizations of all sizes who have chosen to trust Goodfeed as part of their quality work.
We work with organizations of the future
How are you working with your strategically important custmers?
Let us present a more modern and tailored approach to follow up with your customers
Goodfeed offers an innovative model for measuring and tracking your customer relationships that goes beyond traditional and superficial measurement methods like NKI and NPS. These types of metrics tend to be sporadic and often provide only a superficial overview, which leads to a reactive workflow.
Instead, at Goodfeed, we focus on a more customized model for your strategically important clients, emphasizing proactivity with deeper, actionable insights combined with continuous dialogue.
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Would you like to follow up on your projects and consultants?
With Goodfeed, you can efficiently track individual projects, deliveries, and your consultants. This allows you to identify successes and areas for improvement at multiple levels within your organization. It helps ensure high quality in all your deliveries and increases efficiency in your work.
With Goodfeed, you gain a comprehensive overview of your projects and consultants, enabling you to make informed decisions and adapt your strategy as needed. Let us handle the administrative tasks so you can focus on building and nurturing your relationships!
FAQs
Here you will find the answers to the most common questions we receive. If you do not find what you are looking for, you are always welcome to contact us for further assistance.
Goodfeed offers a range of features, including automated feedback-loops, data collection, and advanced analytics tools for customer and project follow-ups. The platform consists of an internal part for team feedback and an external part for customer feedback. This makes it possible to follow up both customers and teams in an integrated way.
Goodfeed offers a base model based on carefully selected KPIs and queries tailored to the consulting industry. There is also flexibility in the platform where questions can be tailored to the specific needs of the company.
Goodfeed is a standalone platform for the entire feedback process. However, the platform is built with future integration opportunities in mind, which means we plan to support integrations with other tools and systems in the future.
Goodfeed processes certain data collected through the platform for product and service development purposes. In this context, Goodfeed acts as the data controller. Additionally, Goodfeed provides the platform as a data processor, while our customer is the data controller for any processing that occurs when the customer (and its users) utilize the platform. As a customer, you determine whether feedback should be provided anonymously or on a personal level. This also means that you, as the customer, must have a legal basis for processing personal data on the platform and ensure that everyone whose personal data you process on the platform is informed about it. When you enter into an agreement with Goodfeed, we also establish a data processing agreement to regulate the processing of personal data and outline the commitments and responsibilities of each party in this regard.
Still have questions?
Do not hesitate to contact us with any questions or concerns.